Terms of Service

Welcome to Idola Collection. By accessing or using our website, you agree to be bound by these Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to these Terms of Service, as well as any additional policies referenced on our website. These Terms apply to all users, including visitors, customers, and others who access or use our services.

We reserve the right to refuse service, cancel orders, or limit access to our services at our sole discretion where permitted by applicable law.

2. Online Store Terms

You agree not to use our website or products for any unlawful or unauthorized purpose. You must not transmit any viruses, malware, or other harmful code that may interfere with the operation or security of our website.

Any violation of these Terms may result in suspension or termination of your access to our services.

3. Product Information

We make every reasonable effort to ensure that product descriptions, images, pricing, sizing, and other information relating to our women’s fashion products are accurate and up to date. However, occasional errors or omissions may occur, and we do not guarantee that all information is always complete or error-free.

If you receive a product that is materially different from its description, you may request a return in accordance with our Return & Refund Policy.

4. Order Processing & Shipping

  • Order Processing Time: 1–2 Business Days

  • Transit Time: 3–5 Business Days

  • Estimated Delivery Time: 4–7 Business Days

  • Order Cut-Off Time: 5:00 PM (EST)

  • Shipping Method: Standard Free Shipping

  • Shipping Region: United States Only

International shipping is not currently available.

5. Returns & Refunds

Returns are accepted within 30 days of delivery. Returned items must be unused, unworn, and returned in their original packaging with all included accessories.

If a customer orders the wrong item or changes their mind, return shipping costs are the customer’s responsibility unless otherwise required by law.

Refunds are processed within 7 business days after the returned item has been received and inspected.

For damaged or defective items:

  • Contact us within 7 days of delivery.

  • Provide clear photos of the damaged item and its packaging.

Without sufficient photo evidence, we may be unable to approve a refund, replacement, or store credit.

Please refer to our Return & Refund Policy for complete details.

6. Payments

We currently accept secure payments through trusted third-party payment providers, including:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • Diners Club

  • Apple Pay

We do not store your complete credit or debit card information.

7. Modifications to Services and Prices

Product prices, promotions, and availability may change without prior notice. We reserve the right to modify or discontinue any product or service at any time.

8. Billing & Account Information

You agree to provide accurate, current, and complete billing, shipping, and payment information. We reserve the right to cancel or limit any order that appears fraudulent, unauthorized, or intended for resale.

9. Intellectual Property

All content on this website, including text, images, product photographs, graphics, logos, trademarks, and design elements, is the property of Idola Collection or its respective owners and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Idola Collection shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.

12. Changes to These Terms

We may update or revise these Terms of Service from time to time. Any changes will become effective immediately upon publication on this website. Your continued use of our website constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Idola Collection

Address: 1936 S Commons, Federal Way, WA 98003, United States

Email: support@idolacollection.com

Phone: +1 253-474-1273

Business Hours:

Monday – Friday: 9:00 AM – 3:00 PM (EST)

Saturday – Sunday: Closed

Idola Collection

Clear Terms. Fair Policies. Trusted Shopping.